Description

Apply for the National Consultant – Social and Community Listening (SCL) Systems Integration and Dashboard Development consultancy at UNICEF Nigeria in Abuja. Learn about the requirements, responsibilities, and application process before the 22 July 2026 deadline.

National Consultant – Social and Community Listening (SCL) Systems Integration and Dashboard Development

Help Strengthen Data-Driven Decision Making for Child-Focused Programmes

The United Nations Children’s Fund (UNICEF) is recruiting a National Consultant to support the development and integration of Social and Community Listening (SCL) systems in Nigeria. Based in Abuja, this three-month consultancy offers experienced data and technology professionals an opportunity to contribute to programmes that improve how community feedback is collected, analysed, and used to inform decisions affecting children and families.

The assignment focuses on strengthening dashboard development, integrating multiple data systems, and improving the quality of evidence available to programme teams. Professionals with expertise in Power BI, data integration, information systems, monitoring and evaluation, or digital public health initiatives are encouraged to review the requirements carefully before submitting an application.

About UNICEF

The United Nations Children’s Fund (UNICEF) works in more than 190 countries and territories to protect children’s rights, improve health and education, strengthen child protection systems, and support governments in delivering sustainable development programmes.

Across Nigeria, UNICEF partners with government agencies and communities to improve health services, education, nutrition, water and sanitation, emergency response, and social behaviour change initiatives. The organisation also invests heavily in digital solutions that enable programmes to respond more effectively to community needs.

What This Consultancy Involves

This consultancy supports UNICEF Nigeria’s Social and Behaviour Change (SBC) programme by strengthening Social and Community Listening (SCL) and Accountability to Affected Populations (AAP) systems.

The consultant will help integrate multiple digital platforms, improve reporting workflows, and build dashboards that provide programme teams with reliable, real-time insights from community feedback.

The role combines technical expertise with collaboration across programme, ICT, monitoring and evaluation, and accountability teams.

Main Responsibilities

Successful applicants will be expected to:

• Design interactive Power BI dashboards for programme monitoring.
• Integrate data from several digital platforms into unified reporting systems.
• Connect information from Talkwalker, CAIMS, CRM platforms, and Community Feedback Mechanism (CFM) databases.
• Build dashboards that monitor accountability indicators, complaints, referrals, and community feedback.
• Configure RapidPro workflows for surveys, automated reporting, and digital feedback collection.
• Improve data collection, reporting, and visualisation processes.
• Produce documentation covering system architecture, dashboard logic, and integration workflows.
• Provide technical support, troubleshooting, and user guidance.
• Work closely with UNICEF’s Social Behaviour Change, ICT, Accountability, and Monitoring & Evaluation teams.
• Promote responsible data management practices that align with privacy and data protection standards.

Expected Project Deliverables

During the consultancy, the selected professional will deliver:

• Integrated Power BI dashboards with drill-down reporting.
• Connected reporting systems combining multiple programme data sources.
• A comprehensive Accountability to Affected Populations dashboard.
• Automated RapidPro workflows supporting surveys and reporting.
• Technical documentation covering dashboard maintenance and system architecture.
• Knowledge transfer sessions and technical handover to UNICEF programme teams.

Who Should Apply?

UNICEF is looking for professionals who combine technical expertise with experience supporting development or humanitarian programmes.

Applicants should possess an advanced university degree in one of the following areas:

• Data Science
• Computer Science
• Information Systems
• Information and Communication Technology (ICT)
• Statistics
• Public Health
• Monitoring and Evaluation
• Social Sciences
• Or another closely related discipline

Candidates holding a bachelor’s degree with significant relevant professional experience may also be considered.

Required Professional Experience

Applicants should demonstrate experience in several of the following areas:

• Power BI dashboard development
• Business intelligence and data visualisation
• Data integration and pipeline development
• Social listening platforms such as Talkwalker
• CRM and feedback management systems
• Community Feedback Mechanism (CFM) platforms
• RapidPro workflow configuration
• Accountability to Affected Populations (AAP)
• Community engagement systems
• Technical documentation
• Programme reporting
• Humanitarian or international development information systems

Previous experience working with UNICEF, another UN agency, or an international development organisation will be considered an advantage.

Skills That Will Strengthen Your Application

Competitive candidates are likely to demonstrate:

• Strong analytical thinking
• Excellent data management skills
• Experience cleaning and organising complex datasets
• Ability to integrate structured and unstructured data
• Knowledge of privacy and responsible data use
• Practical understanding of community feedback systems
• Effective stakeholder communication
• Technical troubleshooting skills
• Experience preparing system documentation
• Ability to work across multidisciplinary teams

Why This Consultancy Stands Out

This assignment offers the opportunity to work on digital systems that directly support evidence-based programme delivery across Nigeria.

Rather than focusing only on reporting, the consultant will help build practical tools that allow programme teams to better understand community concerns, monitor accountability, and improve service delivery. Professionals interested in data for development, humanitarian technology, digital transformation, and programme intelligence will gain valuable experience working alongside specialists across multiple technical disciplines.

Before submitting your application, ensure your CV is well-organized, tailored to the Finance Support Assistant role, and highlights your relevant finance, accounting, and administrative experience. A professionally written CV can significantly improve your chances of being shortlisted by recruiters. If you need guidance, read our How to Write a Professional CV in Nigeria That Gets Interviews (2026 Guide) before applying.

If your application is successful, the next step may be an interview. Preparing in advance will help you confidently explain your qualifications, work experience, and problem-solving abilities. We recommend reviewing our 30 Common Job Interview Questions in Nigeria (With Sample Answers and Expert Tips) to understand what employers commonly ask and how to answer effectively.

How to Apply

If your qualifications and experience match the requirements for this consultancy, review the eligibility criteria carefully before submitting your application.

Use the “Apply for Job” button on this page to access the official UNICEF application portal.

Frequently Asked Questions (FAQs)

1. When is the application deadline?

Applications for this consultancy must be submitted no later than 22 July 2026. Early submission is recommended to avoid last-minute technical issues.

2. Where is this consultancy based?

The assignment is based in Abuja, Federal Capital Territory, Nigeria, where UNICEF Nigeria’s country office coordinates many of its national programmes.

3. Is this a permanent position?

No. This is a national consultancy with an expected duration of three months.

4. What qualifications are required?

Applicants should hold an advanced university degree in Data Science, ICT, Computer Science, Information Systems, Statistics, Public Health, Monitoring and Evaluation, Social Sciences, or another relevant discipline.

Candidates with a bachelor’s degree and substantial relevant professional experience may also be considered.

5. Which technical skills are most important?

UNICEF is looking for professionals with experience in areas such as:

• Microsoft Power BI
• Data integration
• Dashboard development
• RapidPro
• Talkwalker or similar social listening platforms
• CRM and community feedback systems
• Data visualization
• Technical documentation
• Data management and analysis

6. Is previous UN experience mandatory?

No. Previous experience with UNICEF, another UN agency, or an international development organization is considered an advantage, but it is not listed as a mandatory requirement.

Disclaimer

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