Job Overview

MANO Africa is hiring a Store Controller in Lekki, Lagos. Apply for a retail operations role managing inventory, store teams, customer service, and daily operations.

Store Controller at MANO Africa – Lekki, Lagos

MANO Africa is looking for a Store Controller to support the smooth running of its grocery retail operations in Lekki, Lagos. This position is suitable for an organised and hands-on professional who understands store management, inventory control, customer service, and team coordination.

The successful candidate will play an important role in maintaining efficient daily operations, ensuring products are available, supporting store performance, and helping customers receive a reliable shopping experience.

For individuals interested in retail operations, supply chain, and store management, this role provides an opportunity to gain practical experience within a growing African e-commerce and grocery retail business.

Job Overview

Position: Store Controller
Company: MANO Africa
Location: Lekki, Lagos, Nigeria
Employment Type: Full-time
Job Category: Store Operations / Procurement / Supply Chain

About MANO Africa

MANO Africa is an integrated grocery e-commerce platform focused on combining convenient online shopping with local market preferences.

The company provides customers with access to grocery products while using technology and efficient operations to improve the shopping experience.

Role Summary

The Store Controller will oversee daily store activities and help ensure that operations run efficiently.

The role involves coordinating store staff, managing inventory, maintaining merchandising standards, monitoring sales performance, and supporting excellent customer service.

This position requires someone who is responsible, organised, and comfortable managing multiple operational tasks in a fast-moving retail environment.

Key Responsibilities

Manage Daily Store Operations

The Store Controller will be responsible for ensuring the store operates effectively on a daily basis.

Key duties include:

• Overseeing daily activities on the store floor.
• Ensuring smooth workflow and operational efficiency.
• Monitoring store standards and maintaining an organised environment.
• Supporting timely completion of store tasks.

Team Coordination and Supervision

The role includes supporting and guiding store team members.

Responsibilities include:

• Leading, scheduling, and motivating store staff.
• Coordinating daily team activities.
• Supporting employees to achieve operational goals.
• Encouraging teamwork and accountability.

Inventory and Stock Management

A major responsibility of this role is maintaining accurate stock control.

The Store Controller will:

• Monitor stock availability and inventory levels.
• Conduct regular inventory checks.
• Identify stock issues and support solutions.
• Ensure products are properly arranged and available for customers.
• Maintain merchandising standards within the store.

Sales and Customer Experience Support

The successful candidate will contribute to improving store performance and customer satisfaction.

Responsibilities include:

• Tracking sales performance and supporting achievement of targets.
• Handling customer concerns professionally.
• Ensuring customers receive quality service.
• Identifying opportunities to improve the shopping experience.

Candidate Requirements

MANO Africa is seeking someone who:

• Has experience or interest in retail store operations, inventory management, or customer service.
• Can manage daily operational responsibilities effectively.
• Has strong organisational and communication skills.
• Can work with teams and coordinate activities.
• Pays attention to detail and maintains high standards.

Previous experience in retail, supermarkets, e-commerce fulfilment, warehouse operations, or supply chain environments may be an advantage.

Location Requirement

Applicants should live within easy reach of Lekki, Lagos, as proximity to the store is an important requirement for this position.

Candidates should consider their ability to reliably commute before applying.

Skills That Can Help You Stand Out

Applicants may strengthen their application by highlighting experience with:

• Inventory tracking.
• Stock management systems.
• Retail operations.
• Team supervision.
• Customer service.
• Sales monitoring.
• Store organisation.

When preparing your CV, focus on practical achievements such as improving stock accuracy, supporting team performance, or handling daily operational challenges.

How to Apply

Interested and qualified candidates should send their CV to:

Email: hr@mano.ng

Applicants are encouraged to ensure their CV clearly shows relevant experience in retail operations, store management, inventory control, or customer service.