Remote Senior Content Designer Job at Moniepoint Nigeria

Job Overview

Moniepoint is recruiting a Senior Content Designer to lead content strategy and execution across an assigned product area or squad.

The position covers the complete product-content lifecycle, from discovery and user research through design, delivery, launch and continuous improvement. The successful candidate will create accessible and inclusive product experiences while helping teams balance customer needs, business objectives and technical limitations.

This is not a conventional copywriting position. It requires product-design thinking, research skills, experience working with interface content and the ability to contribute directly to product decisions.

Job Details

• Employer: Moniepoint
• Location: Nigeria
• Work Arrangement: Remote
• Job Field: Content Design / Product Design
• Experience: At least five years
• Qualification: Not specified
• Employment Type: Not specified
• Application Deadline: Not specified

About Moniepoint

Moniepoint Group is a financial-technology company building payment, banking, credit and business-management products for African businesses.

Its products include credit, overdrafts, bank integrations and payment-gateway services. The company uses artificial intelligence, data and technology-driven practices to support product development and business decisions.

Purpose of the Role

The Senior Content Designer will take ownership of the quality and strategic direction of content within an assigned product area.

The position will:

• Define and execute content-design strategy.
• Improve how customers understand and use Moniepoint’s products.
• Integrate content into product planning and delivery.
• Use research and data to guide design decisions.
• Develop reusable content standards and patterns.
• Mentor junior content designers.
• Communicate content decisions to senior stakeholders.

End-to-End Content Design

The successful candidate will:

• Lead content strategy from product discovery through delivery and launch.
• Continue improving content after products and features have been released.
• Identify customer-information needs at each stage of a product journey.
• Develop multiple content solutions where different approaches need to be evaluated.
• Explain the strengths, limitations and trade-offs of proposed solutions.
• Determine when content is ready to ship and when additional research or refinement is required.
• Ensure final content supports both user needs and business objectives.

Product and Interface Content

The role includes creating content for complex digital-product experiences, including:

• Product flows
• Interface text
• Microcopy
• Instructions and guidance
• Error messages
• Help content
• Product documentation

Content should be clear, consistent, accessible, inclusive and aligned with Moniepoint’s brand voice.

Research and Data-Informed Design

The Senior Content Designer will use qualitative and quantitative evidence to guide content decisions. Relevant methods include:

• Customer interviews
• Usability testing
• A/B experiments
• Content audits
• UX metrics
• Product analytics
• Data interpretation

The successful candidate should be able to plan and lead research activities independently, interpret findings and convert them into practical product-content improvements.

Wireframing and Prototyping

The role requires practical design capability in addition to writing skills. Responsibilities will include:

• Creating wireframes and prototypes in Figma.
• Placing content within the context of complete product journeys.
• Working within established design systems.
• Testing alternative content and interaction approaches.
• Communicating proposed solutions visually.
• Producing agile design solutions with limited supervision.
• Explaining how content choices affect usability and customer experience.

Cross-Functional Collaboration

The successful candidate will work closely with:

• Product managers
• Product designers
• Software engineers
• Brand teams
• Marketing teams
• Communications teams
• Junior content designers
• Senior business stakeholders

This collaboration will involve:

• Introducing content-design considerations during product discovery.
• Helping teams define project scope and delivery priorities.
• Identifying content-related risks, dependencies and trade-offs.
• Aligning product, design and engineering teams around a shared approach.
• Facilitating strategic working sessions.
• Presenting and defending content decisions with clear evidence.
• Supporting collaboration between product teams and other relevant functions.

Content Systems and Standards

The Senior Content Designer will help establish consistent content-design practices by:

• Improving content-design style guides.
• Developing reusable content patterns and components.
• Contributing actively to the content-design system.
• Promoting consistent tone, terminology and interaction patterns.
• Producing work in a standardised format.
• Helping evolve existing content standards as products develop.
• Encouraging constructive feedback and shared accountability across product teams.

Mentorship and Design Leadership

The position includes responsibility for strengthening content-design practices across the team. The successful candidate will:

• Support and mentor junior content designers.
• Help junior colleagues manage stakeholder relationships.
• Provide thoughtful feedback on content-design work.
• Advocate for content design throughout the organisation.
• Set a high standard for clarity, accessibility and product thinking.
• Encourage teams to consider content early in product planning.
• Help build a culture in which content is treated as part of product design.

Experience and Core Requirements

Applicants should demonstrate:

• At least five years of professional experience as a content designer.
• Strong knowledge of content-design principles.
• End-to-end product-thinking capability.
• Experience shaping digital-product journeys, rather than working only on standalone copy.
• Strong stakeholder-management skills.
• Experience working in fast-changing environments where processes are still developing.
• Experience with A/B testing, UX metrics and data interpretation.
• The ability to plan and conduct research independently.
• Strong product judgement covering customer needs, business constraints and technical feasibility.
• Working knowledge of Figma for collaboration, wireframing and prototyping.
• Experience working with product, design and engineering teams.
• Experience contributing to content systems, reusable patterns or components.
• Strong verbal and written communication skills.
• The ability to explain the reasoning behind design decisions.

Preferred Experience

The following experience will be advantageous:

• Using artificial-intelligence tools in content or product-design workflows.
• Building AI-supported tools or processes.
• Working in fintech.
• Working in a software-as-a-service environment.

These are advantages rather than stated mandatory requirements.

Who May Be a Strong Fit?

This opportunity may suit an experienced content designer who:

• Thinks about complete product journeys rather than isolated words.
• Can move between research, design, writing and stakeholder discussions.
• Is comfortable taking ownership of a product area.
• Uses evidence to support design recommendations.
• Can present alternative solutions and explain their trade-offs.
• Understands when to improve a design further and when it is appropriate to release it.
• Can maintain quality while working in a fast-moving environment.
• Is comfortable supporting less-experienced content designers.

Recruitment Process

Moniepoint lists four recruitment stages:

1. Application and portfolio review: The recruitment team will assess content-design case studies demonstrating research, end-to-end product thinking and measurable impact.
2. Recruiter conversation: An introductory discussion covering the candidate’s background, team experience and motivation.
3. Leadership interview: A detailed assessment of the candidate’s experience with the Lead Content Designer.
4. Content-design task and portfolio presentation: Candidates will complete a short content-design exercise and present a selected portfolio case study.

Portfolio Preparation

Applicants should prepare a portfolio containing case studies that clearly explain:

• The original customer or product problem.
• The candidate’s specific role and level of ownership.
• Research methods used.
• Insights discovered through research or data.
• Content and design options considered.
• Decisions made and the reasons behind them.
• Collaboration with product, design and engineering teams.
• Constraints and trade-offs encountered.
• The final solution.
• Measurable impact or lessons from the project.

Where work is confidential, candidates may remove sensitive information while retaining enough context to demonstrate their process and contribution.

Application Readiness Checklist

Before applying, candidates should ensure that their CV and portfolio show:

• At least five years of content-design experience.
• End-to-end ownership of digital-product content.
• Complex interface flows, microcopy or help content they designed.
• Figma wireframing and prototyping experience.
• User interviews, usability tests or content audits conducted.
• A/B testing, UX metrics or analytics used to guide decisions.
• Content systems, standards or reusable patterns developed.
• Cross-functional work with product managers, designers and engineers.
• Examples of presenting decisions to senior stakeholders.
• Mentoring or support provided to junior designers.
• Experience in fintech, SaaS or AI-supported workflows, where applicable.

The vacancy does not specify an academic qualification, salary, employment type or closing date. These details should therefore not be added unless Moniepoint publishes them officially.

Equal Opportunity Statement

Moniepoint is an equal-opportunity employer. The company states that it values diversity and is committed to maintaining an inclusive environment for employees and candidates.