Website Moniepoint Inc.
Senior Content Designer Job at Moniepoint Nigeria
Moniepoint is hiring a remote Senior Content Designer in Nigeria with at least three years of UX writing or copywriting experience. View the requirements.
Job Overview
Moniepoint Inc. is hiring a Senior Content Designer for a full-time remote position in Nigeria. The successful candidate will create clear, accessible and engaging content that helps users understand and navigate the company’s financial products.
The role covers user-interface copy, instructional content, customer research, brand voice and regional content adaptation. The Senior Content Designer will collaborate with product managers, designers, engineers, legal specialists and regulatory teams to improve customer journeys across Moniepoint’s platforms.
Applicants should possess a bachelor’s degree in English, Communications, Journalism or a related discipline. A minimum of three years of experience as a UX writer or copywriter is also required, supported by a portfolio demonstrating professional copywriting work.
Job Details
- Company: Moniepoint Inc.
- Job Title: Senior Content Designer
- Location: Nigeria
- Work Arrangement: Remote
- Job Type: Full Time
- Qualification: Bachelor’s degree
- Experience: Minimum of three years
- Job Field: Content, Editorial and Journalism
- Salary: Not specified
- Application Deadline: Not specified
About Moniepoint
Moniepoint is a financial-technology company developing a financial ecosystem for businesses in Africa. Its products provide businesses with payment, banking, credit and business-management tools.
Key Responsibilities
Customer Research and Content Validation
The Senior Content Designer will use customer research to inform and validate content decisions. Responsibilities will include:
- Conducting qualitative or quantitative customer research.
- Applying research findings to content-design decisions.
- Validating whether product content communicates effectively with users.
- Identifying areas where content can improve the customer experience.
- Recommending content changes based on available evidence.
Product and Feature Content
The successful candidate will help define how features, products and branding are communicated to users by:
- Working with designers, product managers and engineers.
- Helping teams frame products and features around intended business outcomes.
- Using storytelling to explain products and features to customers.
- Writing and editing content across product platforms and customer touchpoints.
- Developing content that helps users understand complex financial services.
UX Writing and Interface Copy
The role involves creating and improving the written content customers encounter while using Moniepoint’s products. Duties will include:
- Writing user-interface text.
- Developing labels and instructional copy.
- Editing app content.
- Providing UX-writing guidance to user-interface designers.
- Supporting clear and efficient customer journeys.
- Ensuring that product content is intuitive, accessible and focused on user needs.
Brand Voice and Tone
The Senior Content Designer will act as a tone-of-voice consultant within Moniepoint. This will involve:
- Providing guidance on tone and language across communications.
- Helping teams maintain a consistent brand voice.
- Ensuring consistency across products and customer touchpoints.
- Supporting the appropriate use of language in different communication contexts.
- Contributing to the development of Moniepoint’s content standards.
Regional Content and Translation
The position requires an understanding of how language styles differ across Moniepoint’s markets. The successful candidate will:
- Consider regional language differences when designing content.
- Support the adaptation of content for different markets.
- Review how tone and meaning are maintained through translation.
- Help ensure that regional translations remain aligned with the company’s brand voice.
Creative Development
The Senior Content Designer will participate throughout the creative process by:
- Contributing from the initial concept stage through completion.
- Providing content insights and recommendations.
- Collaborating on the presentation of new products and features.
- Helping teams make content an integral part of product and design decisions.
Legal and Regulatory Compliance
The successful candidate will work with Moniepoint’s legal and regulatory teams to:
- Review content against applicable industry requirements.
- Ensure product copy follows relevant standards and regulations.
- Address compliance concerns before content is released.
- Help teams deliver user-centred features without overlooking legal requirements.
Qualifications and Experience
Applicants should possess:
- A bachelor’s degree in English, Communications, Journalism or a related field.
- At least three years of experience as a UX writer or copywriter.
- Extensive professional copywriting experience gained in-house or through an agency.
- A portfolio demonstrating previous professional content or copywriting work.
Previous experience in the fintech or technology industry is preferred.
Required Skills and Competencies
Candidates should demonstrate:
- Ability to write clear and engaging content for different digital products and platforms.
- Strong knowledge of UX design principles.
- Understanding of how written content affects user behaviour and interaction.
- Familiarity with search-engine optimisation practices.
- Familiarity with Agile project-management tools such as Workfront.
- Familiarity with design software such as Figma.
- Excellent communication and collaboration skills.
- Ability to develop productive relationships with teams and senior business leaders.
- Strong attention to detail.
- Good organisational skills.
- Reliability when working toward delivery deadlines.
- Ability to manage several projects simultaneously.
What Success Looks Like
Successful performance in this position will include:
- Creating clear and accessible interface copy that supports smooth customer journeys.
- Maintaining a consistent brand voice across products and regional-market translations.
- Establishing effective collaboration among design, product, engineering and legal teams.
- Supporting the efficient delivery of compliant, user-centred features.
- Using validated customer research to guide strategic content decisions.
- Contributing to measurable improvements in product usability and adoption.
How to Apply
Interested and qualified candidates should review the role requirements carefully and submit their application through Moniepoint Inc.’s official recruitment platform using the Apply button on this page.
To apply for this job please visit job-boards.eu.greenhouse.io.
