Service Delivery Coordinator Job Opportunity at Cobranet Limited

Cobranet Limited is recruiting a Service Delivery Coordinator to support its service delivery operations in Lagos. This position is suitable for professionals who are highly organized, comfortable working with data and reports, and able to coordinate multiple stakeholders to ensure customers receive timely internet service activation and support.

If you enjoy working in an operations or customer service environment and have strong Microsoft Excel skills, this opportunity offers a chance to build a career with one of Nigeria’s established internet service providers.

About Cobranet Limited

Founded in 2003, Cobranet Limited is one of Nigeria’s leading Internet Service Providers (ISPs). The company delivers broadband internet solutions to residential, corporate, and enterprise customers across Nigeria.

Over the years, Cobranet has built a reputation for providing reliable internet connectivity, dedicated customer support, and innovative communication solutions that help businesses and individuals stay connected.

Job Summary

• Position: Service Delivery Coordinator
• Company: Cobranet Limited
• Location: Lagos, Nigeria
• Employment Type: Full-time
• Department: Service Delivery
• Reports To: Manager, Service Delivery
• Application Deadline: 31 July 2026

---

About the Role

The Service Delivery Coordinator will support the successful delivery of internet installation and activation services by coordinating installation requests, maintaining service records, preparing operational reports, and communicating with internal teams and customers.

The role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks while ensuring accurate documentation and timely service delivery.

Key Responsibilities

The successful candidate will:

• Update and maintain the pre-sales tracker for installation, survey, proof-of-concept (POC), trial, and activation requests.
• Prepare daily and monthly reports on service delivery activities.
• Process account activations for newly installed internet connections.
• Coordinate with internal departments to ensure customer contracts are completed and properly documented.
• Maintain accurate filing systems for signed customer agreements.
• Prepare weekly handover reports for newly activated corporate, reseller, dealer, and partner accounts.
• Submit weekly reports of newly activated accounts to the finance department.
• Provide regular installation and survey updates to the sales team.
• Process service requests received from sales representatives and resellers.
• Communicate service updates and relevant information to internal stakeholders.
• Perform additional administrative and operational duties assigned by the Service Delivery Manager.

Required Skills and Competencies

Applicants should possess:

• Strong Microsoft Excel skills.
• Good organizational and administrative abilities.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to analyze and interpret operational data.
• Basic understanding of wired and wireless networking technologies.
• Familiarity with LAN and WLAN infrastructure.
• Ability to work effectively with multiple departments and stakeholders.

Who Should Apply?

This opportunity may be suitable for candidates with experience in:

• Service delivery coordination
• Customer support operations
• Telecommunications
• Internet service providers (ISPs)
• Network operations support
• Administrative coordination
• Technical customer service
• Operations support roles

Candidates who are comfortable managing reports, coordinating installations, and communicating across different teams are likely to perform well in this position.

Why Work at Cobranet Limited?

Working at Cobranet provides an opportunity to gain experience within Nigeria’s telecommunications and internet services sector. Employees contribute to delivering reliable connectivity while developing valuable skills in customer service coordination, operations management, and service delivery processes.

The role also offers exposure to technical operations, stakeholder management, and cross-functional teamwork in a fast-paced business environment.

Before submitting your application, take time to tailor your CV to match the employer’s requirements. Highlight your experience with service delivery, customer support, operations coordination, Microsoft Excel, reporting, and stakeholder communication. If you’re unsure how to present your skills effectively, read our complete guide on How to Write a Professional CV in Nigeria That Gets Interviews (2026 Guide) to improve your chances of securing an interview.

How to Apply

Interested and qualified candidates should Go go bebee.com To apply  .

You May Also Like These Related Jobs

If you’re interested in this opportunity, you may also want to explore these similar vacancies:

• Loan Officer Job at Rosabon Financial Services (RFS) Limited .
• Business Manager, Retail SME at Access Bank Plc.
• Training Officer Job at KEDI Healthcare Industries Nigeria Limited.
• HR Manager Job at Salve Consulting Limited.
• Waitress Job at a Hospitality Company in Abuja (via Jobvet Services).

Application Deadline

31 July 2026

Early applications are encouraged, as employers may begin reviewing submissions before the closing date.

Once you’ve submitted your application, the next step is preparing for the interview. Employers often assess your communication skills, problem-solving ability, and experience handling real workplace situations. Our 30 Common Job Interview Questions in Nigeria (With Sample Answers and Expert Tips) guide will help you understand what to expect and prepare confident, professional responses that can improve your interview performance.

Final Thoughts

If you have strong organizational skills, enjoy coordinating operational activities, and are comfortable working with reports and customer service processes, the Service Delivery Coordinator role at Cobranet Limited could be a good fit. Before applying, review the job requirements carefully and tailor your CV to highlight your experience with service coordination, administrative support, Microsoft Excel, and stakeholder communication.