Sales & Customer Relationship Executive Job in Lekki

Exotic Pet Café is hiring a Sales and Customer Relationship Executive in Lekki. Applicants need an HND or degree and two to three years’ experience.

Job Details

Job Overview

Exotic Pet Café is recruiting a Sales and Customer Relationship Executive for a full-time position in Lekki, Lagos. The role combines sales, customer service, booking follow-up and relationship management across the company’s physical and digital customer channels.

The successful candidate will respond to inquiries, follow up with clients and promote the company’s grooming, boarding, veterinary and pet-product offerings. Customer interactions will take place through WhatsApp, Instagram and walk-in visits.

Applicants must possess an HND or bachelor’s degree and have between two and three years of experience. The employer is looking for someone who communicates well, is comfortable around animals and can begin work immediately. Candidates living around the Lekki or Ajah axis are preferred.

About the Organization

Exotic Pet Café provides pets and pet-related products alongside grooming, boarding, daycare and veterinary services. The organization places animal well-being at the centre of its services and customer relationships.

Key Responsibilities

The Sales and Customer Relationship Executive will:

• Respond to customer inquiries in a professional manner.
• Provide customers with relevant information about available products and services.
• Follow up with prospective and existing clients.
• Monitor and follow up on customer bookings.
• Promote grooming services to suitable customers.
• Support sales for pet boarding and veterinary services.
• Promote available pet products.
• Manage customer interactions through WhatsApp.
• Respond to inquiries and messages received through Instagram.
• Attend to customers who visit the business in person.
• Build positive relationships with customers.
• Maintain existing customer relationships through appropriate communication and follow-up.
• Use customer interactions to support the organization’s sales activities.

Qualifications and Experience

Candidates must have:

• An HND or bachelor’s degree.
• Between two and three years of experience.
• Good communication skills.
• Strong organizational abilities.
• A smart and proactive approach to work.
• A genuine interest in pets.
• The ability to work comfortably around animals.
• The willingness to start work immediately.

Previous sales or customer-service experience will be an advantage.

The employer prefers applicants who live around Lekki or Ajah. The vacancy presents proximity to these locations as a preference rather than an absolute requirement.

Customer Channels Covered by the Role

The position involves attending to customers through:

• WhatsApp
• Instagram
• Walk-in visits
• Booking follow-ups

Candidates should consider their ability to communicate consistently across these channels when assessing their suitability for the role.

How to Apply

Interested and qualified candidates should submit their CV and cover letter by email using the Apply button on this page.

The email subject must follow this format: “Sales Executive – Full Name.” Applicants should replace “Full Name” with their own name. For example: “Sales Executive – Jane Doe.”

Applications should be submitted no later than September 17, 2026.