PalmPay Loan Sales Officer Jobs in 9 Nigerian States

PalmPay is hiring full-time Loan Sales Officers across nine Nigerian states to acquire customers, process loan applications and monitor repayments.

Job Overview

PalmPay is recruiting Loan Sales Officers for full-time positions across nine Nigerian states: Abia, Imo, Rivers, Enugu, Delta, Anambra, Akwa Ibom, Cross River and Edo.

The position focuses on finding and onboarding new loan customers through field marketing and referrals. Successful candidates will promote available loan products to individuals and businesses, conduct basic credit assessments and ensure that loan applications are properly documented.

The role also covers monitoring disbursements and repayments, maintaining accurate customer records and developing professional relationships that support repeat business. Applicants should possess at least an OND, HND or bachelor’s degree in a relevant discipline and have previous sales experience.

Job Details

• Company: PalmPay
• Job Title: Loan Sales Officer
• Locations: Abia, Imo, Rivers, Enugu, Delta, Anambra, Akwa Ibom, Cross River and Edo
• Job Type: Full Time
• Qualification: OND/HND/BSc
• Experience: Previous sales experience required; duration not specified
• Job Field: Sales and Business Development
• Salary: Not specified
• Application Deadline: Not specified

Available Locations

The vacancies are available in:

• Abia State
• Imo State
• Rivers State
• Enugu State
• Delta State
• Anambra State
• Akwa Ibom State
• Cross River State
• Edo State

Applicants should note that the supplied vacancy does not identify particular cities, branches or offices within these states.

About PalmPay

PalmPay is developing an ecosystem that gives customers access to digital and financial services. The company also creates customer experiences and enables its partners to reach wider audiences.

Key Responsibilities

Customer Acquisition

The Loan Sales Officer will find and engage prospective borrowers within the assigned market. Responsibilities will include:

• Identifying potential loan customers through field-marketing activities.
• Generating customer opportunities through referrals.
• Approaching individuals and businesses that may require the available loan products.
• Explaining relevant loan options to prospective customers.
• Supporting the acquisition and onboarding of new borrowers.

Loan Product Sales

The successful candidate will promote available loan products and work toward assigned commercial targets by:

• Presenting loan products to individuals and businesses.
• Responding to customers’ questions during the sales process.
• Applying communication and negotiation skills to customer interactions.
• Maintaining a target-driven approach to sales activities.
• Meeting or exceeding assigned sales targets.

Credit Assessment and Application Documentation

The position includes supporting the assessment and processing of customer applications. Duties will include:

• Conducting basic credit assessments.
• Checking that loan applications are properly documented.
• Ensuring that required customer information is captured accurately.
• Following applicable credit policies and procedures.
• Maintaining accurate records of applications and related transactions.

Loan Disbursement and Repayment Follow-Up

Loan Sales Officers will maintain contact with customers after their applications have been processed. This will involve:

• Following up on loan disbursements.
• Monitoring customer repayments.
• Maintaining records of relevant payment and transaction activity.
• Contacting customers when follow-up is required.
• Keeping customer account information accurate and current.

Customer Relationship Management

The successful candidate will support repeat business by:

• Building and maintaining professional relationships with customers.
• Recording relevant client interactions.
• Responding appropriately to customer enquiries.
• Providing follow-up during the loan process.
• Maintaining a customer-focused approach throughout each interaction.

Compliance and Record Management

The Loan Sales Officer will be required to:

• Follow applicable credit policies and procedures.
• Maintain accurate records of client interactions.
• Document customer transactions properly.
• Ensure that loan applications contain the required supporting information.
• Carry out assigned responsibilities in accordance with established procedures.

Qualifications and Experience

Applicants should possess:

• A minimum of an OND, HND or bachelor’s degree in a relevant discipline.
• Demonstrable previous experience in sales.

Previous sales experience in banking or microfinance is preferred. The vacancy does not specify a minimum number of years of experience.

Required Skills and Competencies

Candidates should demonstrate:

• Sales and marketing ability.
• Strong communication skills.
• Good negotiation skills.
• Customer-relationship management ability.
• Basic credit-analysis knowledge.
• A target-driven and results-oriented mindset.
• Ability to work independently.
• Ability to collaborate as part of a team.
• Good knowledge of the local market.
• Understanding of the local business environment.
• Strong interest in sales activities.

How to Apply

Interested and qualified candidates should review the role requirements and available locations carefully before submitting their application through PalmPay’s official application platform using the Apply button on this page.