A well-structured HR operations and performance role like this often sits at the center of employee growth, engagement, and organizational effectiveness. MTN Nigeria is currently seeking an experienced HR professional to support performance management, talent development, and organizational design within its workforce systems.

This role is suited for candidates who understand how performance cycles, employee engagement, and career development frameworks work in large organizations.

If you are exploring similar HR-focused roles, you may also check this Human Resource Coordinator Job Opportunity in Lagos for related HR operations experience

About MTN Nigeria

MTN Nigeria is part of the MTN Group, one of Africa’s largest telecommunications companies. Since launching operations in 2001, the company has built a strong presence in Nigeria’s ICT sector, supporting millions of customers and maintaining one of the most extensive telecom networks in the country.

The organization continues to invest in people, performance systems, and organizational development to strengthen its workforce structure.

Job Overview

This type of HR and organizational structure role is similar in responsibility scope to the Group Head, Risk Management, Internal Control and Compliance position within large structured organizations.

Role Purpose

This position focuses on supporting employee performance systems, organizational development processes, and talent management initiatives.

The successful candidate will help ensure that HR processes such as performance reviews, career development, and employee engagement activities are effectively implemented across the organization.

Key Responsibilities

In this role, you will be responsible for:

• Supporting the employee performance management cycle, including goal setting, reviews, and appraisals.
• Assisting with recruitment processes such as shortlisting, interviews, and onboarding coordination.
• Managing probation confirmation processes for new employees.
• Supporting career development initiatives including talent mapping, succession planning, and development plans.
• Coordinating employee recognition programmes and participation in group recognition activities.
• Handling exit processes, including exit interviews, knowledge transfer, and clearance procedures.
• Supporting organizational design reviews, job profiling, and job evaluation processes.
• Assisting industrial relations teams with employee council meetings and workplace feedback reporting.
• Organizing employee engagement activities such as town halls, feedback sessions, and internal events.
• Maintaining HR data systems and supporting reporting through dashboards and analytics.

Roles in large corporations often align with structured governance environments like the Principal, Compliance, Wealth & Retail Banking at Standard Chartered Bank, where policy adherence and organizational systems are key.

Requirements and Qualifications

Applicants should have:

• A first degree in Human Resources, Social Sciences, or a related field.
• 3–7 years of relevant HR experience.
• At least 3 years of experience in a specialized HR function with supervisory exposure.
• Experience working in a medium to large organization.
• Professional certification such as CIPM, CIPD, SHRM, or HRCI is an added advantage.
• Strong communication skills and fluency in English.
• Ability to handle HR data, reporting, and structured performance systems.

Who This Role Is Suitable For

This opportunity is ideal for professionals who:

• Have experience in HR operations, performance management, or organizational development.
• Enjoy working with structured HR systems and employee lifecycle processes.
• Can manage multiple HR functions in a fast-paced corporate environment.
• Are interested in talent development and employee engagement strategies.
• Want to grow within a large telecom or corporate HR environment.

How to Apply

Applicants are advised to ensure their CV highlights experience in performance management, HR operations, and organizational development processes.

Before attending interviews, it may help to review 30 Common Job Interview Questions in Nigeria with Sample Answers and Expert Tips to prepare effectively.

Explore Similar Jobs You May Be Interested In

If you are considering this HR and organizational development role, you may also want to look at other opportunities that involve corporate structure, compliance, performance systems, and people management.

• Human Resource Coordinator Job – Lagos
•  Group Head – Risk Management, Internal Control & Compliance
• Principal, Compliance, Wealth & Retail Banking – Standard Chartered Bank
• M&E Officer – Management Sciences for Health (MSH)
•  HR Manager – MTN Nigeria (Related HR Pathway)