Job Description

Looking for a cleaning and housekeeping job in Maiduguri? Norwegian Refugee Council (NRC) is recruiting a Cleaner to support office operations and guesthouse services in Borno State. Learn about the responsibilities, qualifications, and application process.

Support Humanitarian Operations Through an Essential Workplace Role

A clean, safe, and well-organized workplace is essential for delivering humanitarian assistance effectively. The Norwegian Refugee Council (NRC) is looking for a reliable and hardworking Cleaner to support the day-to-day operations of its office and guesthouse in Maiduguri, Borno State.

This position combines housekeeping, cleaning, basic kitchen support, and office assistance. It is well suited to individuals who take pride in maintaining hygienic environments, work well with others, and can manage routine responsibilities with consistency and attention to detail.

About the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is an independent humanitarian organization that provides protection and assistance to refugees, internally displaced people, and vulnerable communities affected by conflict and disasters around the world.

Through its work in Nigeria and many other countries, NRC helps people rebuild their lives by supporting access to shelter, education, livelihoods, food security, legal assistance, and other essential services.

Position Summary

The Cleaner will help maintain a clean, comfortable, and organized working environment across NRC offices and guesthouses. The successful candidate will also provide basic kitchen and hospitality support for staff and visitors while ensuring that hygiene and safety standards are consistently maintained.

The role requires reliability, discretion, and the ability to work independently while following established procedures.

Key Responsibilities

Maintain Clean Office and Guesthouse Facilities

Your daily responsibilities will include:

• Sweeping, mopping, scrubbing, and polishing office floors.
• Vacuuming carpets, rugs, and cleaning curtains where required.
• Dusting furniture, workstations, fixtures, and fittings.
• Cleaning windows, mirrors, wash basins, bathrooms, showers, and other glass surfaces.
• Emptying waste bins and disposing of waste safely and hygienically.
• Keeping offices, meeting rooms, kitchens, and guest accommodation clean and presentable.

Housekeeping Duties

The successful candidate will also:

• Make beds and replace bed linen when necessary.
• Wash, iron, fold, and organize laundry.
• Prepare guest rooms before arrivals.
• Deliver requested housekeeping items to guests.
• Check that room appliances are functioning properly.
• Report damaged furniture, equipment, or maintenance issues.
• Maintain cleaning materials and equipment in good condition.
• Protect the privacy and confidentiality of guest rooms.

Kitchen and Office Support

In addition to cleaning responsibilities, the role involves supporting daily office hospitality by:

• Preparing lunch for staff and visitors according to the approved schedule.
• Keeping the kitchen clean, organized, and hygienic.
• Purchasing food items from the market when assigned.
• Maintaining records of kitchen supplies.
• Monitoring essential supplies such as tea, sugar, and other refreshments.
• Serving tea to staff each morning.
• Preparing meeting rooms before official meetings.
• Distributing office supplies to various departments as requested.

General Responsibilities

The Cleaner is expected to:

• Follow NRC policies, procedures, and workplace guidelines.
• Complete assigned duties according to work plans and schedules.
• Share practical ideas that improve workplace efficiency.
• Prepare simple reports when requested.
• Carry out additional duties assigned by the line manager.

Qualifications

Applicants should possess one of the following educational qualifications:

• SSCE
• WASSCE
• NECO

Additional qualifications such as OND, NCE, or HND may also be considered.

Skills and Qualities

NRC is looking for someone who demonstrates:

• Careful attention to detail.
• Honesty and integrity.
• Reliability and punctuality.
• Good organizational skills.
• Teamwork and cooperation.
• A positive attitude toward colleagues and visitors.
• The ability to work under pressure.
• Good listening skills and willingness to follow instructions.
• The ability to work independently with minimal supervision.
• Professional conduct in the workplace.

Why This Role Matters

Although this is a support position, it plays an important role in ensuring staff, visitors, and guests work in a safe, comfortable, and hygienic environment. Maintaining high standards of cleanliness and hospitality helps humanitarian teams deliver their services effectively.

Candidates who enjoy practical work, value cleanliness, and take responsibility for their tasks may find this role rewarding.

Tips Before You Apply

Before submitting your application:

• Read the job requirements carefully.
• Ensure your CV highlights any cleaning, housekeeping, hospitality, or office support experience.
• Include examples that demonstrate reliability, teamwork, and attention to detail.
• Make sure your contact information is current and accurate.

Before submitting your application, it can help to review our guide on how to write a professional CV in Nigeria so your experience and skills are presented clearly to recruiters.

How to Apply

Interested and qualified candidates should Go to Norwegian Refugee Council (NRC) on ekum.fa.em2.oraclecloud.com to apply

Only applications submitted through the official recruitment platform will be considered.

If you’re interested in humanitarian careers, you may also want to explore other NGO vacancies currently open across Nigeria.

Similar NGO Jobs You May Like

• Nurse Job at Médecins Sans Frontières (MSF) – Lagos
• M&E Officer at Management Sciences for Health (MSH) – Borno
• Local Government Area Supervisor at Save the Children
• Lead – Ending Child Marriage at Plan International
• Health Infrastructure Project Manager at UNICEF
• Media and Editorial Coordinator at Teach For All (Remote)

Final Thoughts

This opportunity offers a chance to contribute to the daily operations of one of the world’s leading humanitarian organizations. While the position focuses on cleaning and office support, it also requires professionalism, responsibility, and a commitment to maintaining a welcoming environment for staff and visitors.

If your skills and experience match the requirements, review the application instructions carefully and submit your application before recruitment closes.