Job Overview

The Coordinator – Care.Human Resources supports the delivery of efficient care and claims management under the MTNN-approved health scheme. Reporting to the Senior Manager – Health and Wellbeing within the Human Resources division, the role covers health scheme reporting, provider quality assurance, case management, claims administration, employee health support and related operational activities.

Job Details

Employer: MTN Nigeria Communications Plc
Job Type: Full Time
Qualification: Registered Nurse/BSc Nursing
Experience: 3–7 years of work experience from a reputable organisation
Job Field: Human Resources
Location: Ikoyi, Lagos, South West Region, Nigeria
Application Deadline: September 7, 2026

About the Organization

MTN Nigeria Communications Plc is a purpose- and value-led organization focused on understanding and responding to the needs and aspirations of its people. The company describes its workplace commitments around enabling employees to work with meaning, connect to develop, thrive in positivity and grow with purpose.

MTN Nigeria encourages eligible females and people with disabilities to apply. The company states that it does not ask applicants for payment at any stage of its recruitment processes, including job application, CV review, interviews, meetings or final processing.

Responsibilities

• Map trends and provide reports on various medical schemes.
• Support quality assurance of health care providers.
• Support case management by maintaining trackers for proactive intervention, reporting and cost management.
• Enforce claims management service-level agreements and manage relationships with vendors.
• Implement innovative ideas in bill management and guide management and staff on measures to reverse negative trends.
• Support the prompt resolution of staff issues.
• Support the international evacuation of employees and dependants when applicable.
• Provide pre-travel support for employees on international assignment.
• Support the implementation of pre-employment activities within company-approved timelines.
• Implement expatriate management health care services.
• Support sick leave tracking, investigation and reporting.
• Support chronic sick leave implementation and monitoring, as well as lost-time monitoring.
• Support the management of the MTNN work-site clinic.
• Contribute to the monthly employee services operational report.
• Prepare monthly bills for management approval by vetting, analysing and compiling them in the approved format.

Requirements and Qualifications

• Registered Nurse or BSc Nursing.
• Three to seven years of work experience from a reputable organisation.
• Fluency in English.
• Experience in claims management.
• At least intermediate proficiency in Microsoft Office, including Word, Excel and PowerPoint.

Quick Eligibility Check

• Minimum qualification: Registered Nurse/BSc Nursing
• Required experience: 3–7 years of work experience from a reputable organisation
• Verified duty station: Ikoyi, Lagos, South West Region, Nigeria
• Employment type: Full Time
• Core requirement: Fluent in English
• Core requirement: Experience in claims management
• Core requirement: At least intermediate proficiency in Microsoft Office, including Word, Excel and PowerPoint
• Application deadline: September 7, 2026

Application Readiness Checklist

• Make the required qualification easy to verify in the education or certification section of your CV.
• Show evidence of the required experience through relevant roles, dates and measurable responsibilities.
• Tailor your CV to the verified responsibilities and Human Resources skills stated in this vacancy.
• Submit through the official channel before the stated deadline.

Vacancy Verification

This vacancy was checked by AfriJobSpace on September 6, 2026 against the employer’s official recruitment source. View the official vacancy source.

Application Safety

Apply only through the official employer channel provided on this page. Do not pay anyone to submit or process your application, and verify unexpected recruitment messages directly with the employer.

How to Apply

Interested and qualified candidates should submit their application through the employer’s official application platform using the Apply for Job button on this page.