Job Overview

Pack N Pay Limited is hiring a Sales Manager in Port Harcourt to lead B2C sales, manage regional teams, expand markets, and drive revenue growth.

Sales Manager at Pack N Pay Limited – Port Harcourt

Location: Port Harcourt, Rivers State, Nigeria
Employment Type: Full-Time
Reports To: Head of Business (B2C)
Application Deadline: Not Specified

Pack’N’Pay Limited is seeking an experienced sales professional to lead its B2C sales operations and support business expansion across multiple regions in Nigeria. The position is based in Port Harcourt and combines strategic planning with hands-on responsibility for sales activities in the region.

The Sales Manager will oversee sales teams and help develop a structured approach to customer acquisition, revenue growth, market expansion, and the adoption of Pack’N’Pay’s Pay Small Small (Osusu) solutions. The role will involve managing sales operations across locations including Lagos, Abuja, Port Harcourt, and future markets, while maintaining direct oversight of activities in the Port Harcourt area.

This position is likely to suit a sales leader who understands community-based selling, can manage teams across different locations, and is comfortable using sales data and performance indicators to guide decisions.

About Pack’N’Pay

Pack’N’Pay is a product of CIC Integrated Services LTD. The company was originally established as a wholesale business supplying food to offshore catering companies serving offshore workers.

Pack’N’Pay was later developed to use technology to address challenges faced by retailers and wholesalers. The business officially began operations on January 18, 2021, and launched its e-commerce website on March 1, 2021.

What the Sales Manager Will Do

The successful candidate will be responsible for developing sales strategies, leading teams, expanding the customer base, and monitoring performance across the company’s B2C operations.

Develop Sales Strategies and Grow the Business

The Sales Manager will help translate the company’s growth objectives into practical sales plans.

Key responsibilities include:

• Developing and implementing B2C sales strategies.
• Driving revenue growth through customer acquisition and market expansion.
• Identifying new customer segments, markets, and business opportunities.
• Creating cluster-based sales plans and territory growth strategies.
• Establishing sales processes, systems, and performance frameworks across different regions.
• Supporting the continued growth of Pack’N’Pay’s customer base.

The role requires someone who can think strategically while remaining closely involved in day-to-day sales execution.

Lead and Develop Sales Teams

A major part of the position involves managing and developing sales personnel across multiple locations.

Responsibilities include:

• Leading, coaching, and mentoring Sales Supervisors and Sales Agents.
• Building a culture focused on accountability and measurable performance.
• Setting sales targets and expectations for regional teams.
• Conducting performance reviews and field coaching sessions.
• Supporting the recruitment, onboarding, and training of sales staff.
• Helping sales teams overcome challenges and improve productivity.

The successful candidate will need to be comfortable managing people and creating clear structures that allow teams to perform consistently.

Expand the Market Through Field Sales

The Sales Manager will play an active role in growing Pack’N’Pay’s presence in existing and emerging markets.

This will include:

• Leading community-based sales and grassroots market penetration initiatives.
• Developing relationships and partnerships that support customer acquisition.
• Monitoring market trends and competitor activity.
• Identifying opportunities to expand into new locations and customer segments.
• Strengthening Pack’N’Pay’s presence in existing markets.
• Personally overseeing sales activities within the Port Harcourt region.

Although the position has a strategic component, it is also field-oriented. Applicants should therefore be comfortable engaging directly with teams, customers, and local markets.

Support Pay Small Small and Installment Sales

The position also involves supporting the growth of Pack’N’Pay’s Pay Small Small (Osusu) offering.

The Sales Manager will:

• Develop strategies for promoting installment-based and consumer-financing products.
• Drive customer adoption of the Pay Small Small offering.
• Work with Operations and Customer Experience teams to improve customer onboarding.
• Monitor repayment performance and collaborate with relevant teams to maintain portfolio quality.
• Balance sales growth with sustainable customer repayment behaviour.

Experience in installment sales, consumer finance, microfinance, hire purchase, or related sectors may therefore be particularly useful for this position.

Monitor Sales Performance and Report Results

The Sales Manager will be expected to establish clear performance measures and use data to understand how sales teams and territories are performing.

The work will include:

• Establishing and monitoring KPIs across sales teams.
• Tracking sales performance and target achievement.
• Monitoring customer acquisition, conversion rates, and team productivity.
• Analysing sales data, market trends, and territory performance.
• Preparing weekly, monthly, and quarterly sales reports.
• Presenting performance updates and recommendations to management.

The role requires strong analytical skills because sales decisions will need to be supported by performance data rather than assumptions alone.

Work With Other Business Teams

Sales performance depends on coordination with other parts of the business. The Sales Manager will work closely with teams including:

• Operations
• Finance
• Marketing
• Customer Experience
• Inventory

The successful candidate will help ensure that sales initiatives are aligned with operational capacity and support the implementation of relevant marketing campaigns and promotional activities.

Key Performance Areas

Performance in this role is expected to be assessed against a range of commercial and operational measures, including:

• Revenue growth
• Achievement of sales targets
• Number of new customers acquired
• Growth of the active customer base
• Team productivity
• Market expansion
• Conversion rate
• Customer retention
• Installment sales growth
• Collection efficiency
• Portfolio quality and default rate
• Overall sales team performance

These indicators show that the position is not focused solely on increasing sales. The successful candidate will also be expected to consider customer retention, repayment performance, team productivity, and the long-term quality of the business portfolio.

Required Qualifications and Experience

Applicants should have:

• A Bachelor’s degree in Business Administration, Marketing, Economics, or a related discipline.
• An MBA or relevant professional certification, which will be an added advantage.
• Between 5 and 7 years of experience in B2C sales, business development, FMCG, retail, consumer finance, microfinance, fintech, or a related sector.
• At least 3 years of experience managing B2C sales teams across multiple locations.
• A proven record of achieving or exceeding sales targets.
• Strong experience in B2C sales and community-focused market expansion.
• Experience in installment sales, consumer finance, hire purchase, microfinance, or a similar field is highly preferred.
• Strong leadership and people-management skills.
• Excellent communication, negotiation, and stakeholder-management abilities.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications and CRM tools.
• Willingness to travel regularly across assigned regions.

With the level of experience required for this position, your CV should make your sales leadership achievements easy to identify. Highlight measurable results such as revenue growth, customer acquisition, territory expansion, sales target achievement, and the size of teams you have managed. If you are updating your application materials, our guide on How to Write a Professional CV in Nigeria That Gets Interviews offers practical tips for presenting your experience in a way that can help your application stand out.

The Type of Sales Leader Pack’N’Pay Needs

This position is best suited to a professional who can combine strategic thinking with practical execution.

Pack’N’Pay is looking for someone who:

• Understands grassroots and community-based selling.
• Can lead teams in the field rather than relying solely on office-based management.
• Knows how to build scalable sales structures and processes.
• Can motivate sales teams and maintain accountability.
• Understands the relationship between sales growth and customer repayment performance.
• Can use data to identify problems and improve results.
• Is comfortable working in a fast-moving business environment.

Candidates with experience managing geographically distributed sales teams may find the multi-region nature of the position particularly relevant to their background.

Compensation

Compensation is described as competitive and negotiable based on experience, with performance-based incentives.

The specific salary range and incentive structure were not provided in the available job information. Candidates may wish to clarify the full compensation package and performance expectations during the recruitment process.

Application Deadline

The application closing date was not specified in the available information.

Applicants are advised to apply as soon as possible and confirm whether recruitment is still open before submitting their application.

Because this is a senior sales leadership position, shortlisted candidates may be asked to discuss their management experience, sales achievements, approach to team performance, and ability to grow revenue across different markets. Before submitting your application, you may also want to review 30 Common Job Interview Questions in Nigeria (With Sample Answers and Expert Tips) to help you prepare for potential interview questions and discussions.

How to Apply

Interested and qualified candidates should forward their CV to:packnpayhr@gmail.com using ” Sales Manager – Port Harcourt” as the subject of the mail.

Applicants should ensure that their CV clearly demonstrates relevant experience in B2C sales, team management, market expansion, customer acquisition, and, where applicable, consumer finance or installment-based sales.

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