Inbound Team Lead – Jumia

Job Overview

The Inbound Team Lead will supervise and support a team of inbound operators responsible for receiving, inspecting, and storing incoming goods and materials. The role covers the full inbound process, from shipment verification and inventory recording to discrepancy resolution and coordination with other teams. It also focuses on productivity, safety, operational accuracy, and team performance within the inbound area.

The successful candidate will work in a fast-paced operational environment and help ensure that inbound activities are completed efficiently, safely, and in line with standard operating procedures.

Job Details

• Employer: Jumia
• Job Type: Full Time
• Job  Field :Logistic/Procurement/Store -Keeping
• Experience: Proven experience in warehouse operations, inbound receiving, or a related field, with demonstrated leadership and supervisory skills.
• Location: Nigeria
• Application Deadline: Not specified

About the Organization

Jumia is a pan-African e-commerce platform whose mission is to improve everyday life in Africa through technology-enabled online services that are innovative, convenient, and affordable, while helping businesses reach and serve customers more effectively.

Its operations are built around a marketplace and supported by Jumia Logistics and Jumia Pay, its digital payment and fintech platform. Jumia has more than 3,000 employees and a mix of local and international talent. The company is backed by high-profile shareholders and is committed to creating a sustainable impact in Africa. In April 2019, Jumia became the first technology company in Africa to be listed on the New York Stock Exchange.

Responsibilities

• Supervise and lead inbound operators, providing guidance, support, and coaching to ensure the efficient and accurate receipt, inspection, and storage of incoming goods and materials.
• Oversee incoming shipments by verifying quantities, inspecting items for damage or discrepancies, and recording information accurately in inventory systems.
• Coordinate with Purchasing, Inventory Management, and Operations to prioritize receiving activities, resolve discrepancies, and process returns promptly.
• Assign tasks and responsibilities to team members, ensuring an equitable workload distribution and adherence to standard operating procedures and safety guidelines.
• Train new team members on inbound processes, equipment operation, and safety procedures.
• Monitor workflow and productivity in the inbound area, identify improvement opportunities, and implement measures to optimize efficiency and performance.
• Conduct regular inspections of inbound areas and equipment to maintain safety compliance, cleanliness, and organization.
• Address maintenance issues and safety hazards promptly.
• Provide regular feedback and performance evaluations, recognize achievements, address performance issues, and identify opportunities for development and growth.
• Promote open communication, teamwork, accountability, and a positive, collaborative team environment.
• Assist with maintaining accurate inventory records and documentation, reconciling inventory discrepancies, and conducting cycle counts and physical inventories when required.

Requirements and Qualifications

• Proven experience in warehouse operations, inbound receiving, or a related field, with demonstrated leadership and supervisory skills.
• Strong knowledge of inbound receiving processes, including receiving, inspection, and inventory management, preferably in a fast-paced distribution or fulfillment centre environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with team members, management, and stakeholders at all organizational levels.
• Strong organizational and time management skills, including the ability to prioritize tasks, delegate responsibilities, and meet deadlines in a fast-paced environment.
• Ability to operate material handling equipment, including forklifts, pallet jacks, and hand trucks, safely and efficiently.
• Proficiency in warehouse management systems and other technology tools used for inventory management and reporting.
• Flexibility to work variable shifts, including evenings, weekends, and holidays, as needed to support operational requirements.

Employer Offers

• An entrepreneurial working environment supported by an established organizational structure.
• An opportunity to contribute to the development of Africa’s e-commerce sector.
• The opportunity to work as part of a professional and dynamic team.
• Personal and professional development opportunities aligned with Jumia’s goal of developing future leaders.

Quick Eligibility Check

• Required experience: Proven experience in warehouse operations, inbound receiving, or a related field, with demonstrated leadership and supervisory skills.
• Verified duty station: Nigeria
• Employment type: Full Time
• Core requirement: Strong knowledge of inbound receiving, inspection, and inventory management processes
• Core requirement: Ability to operate forklifts, pallet jacks, and hand trucks safely and efficiently
• Core requirement: Proficiency in warehouse management systems and inventory reporting tools
• Core requirement: Flexibility to work variable shifts, including evenings, weekends, and holidays
• Preferred requirement: Experience in a fast-paced distribution or fulfilment centre environment
• Preferred requirement: Certification or training in material handling equipment operation

Application Readiness Checklist

• Show evidence of the required experience through relevant roles, dates and measurable responsibilities.
• Tailor your CV to show clear evidence of these verified requirements: Strong knowledge of inbound receiving, inspection, and inventory management processes; Ability to operate forklifts, pallet jacks, and hand trucks safely and efficiently; Proficiency in warehouse management systems and inventory reporting tools.
• Confirm that the vacancy is still open before submitting your application.

Vacancy Verification

This vacancy was checked by AfriJobSpace on September 30, 2026 against the employer’s official recruitment source. View the official vacancy source.

Application Safety

Apply only through the verified application channel provided on this page. Do not pay anyone to submit or process your application. Verify unexpected recruitment messages with the named employer or authorized recruiter through an independently confirmed contact channel.

How to Apply

Apply through Jumia’s official website only

Interested and qualified candidates should submit their application through Jumia’s verified recruitment channel using the Apply for Job button on this page.