Field Verification Officer

Job Overview

PalmPay is recruiting Field Verification Officers to conduct physical verification of merchants and loan applicants in selected locations in Benue and Ondo states.

The position involves visiting business and customer locations, confirming that the operations and information presented during a loan application are genuine, and documenting the findings accurately. Information gathered by the officer will help internal teams evaluate applications and make informed credit decisions.

This is a field-based position suited to someone who is observant, comfortable travelling within an assigned area and able to report discrepancies without making unsupported assumptions.

Job Details

• Employer: PalmPay Limited
• Job title: Field Verification Officer
• Employment arrangement: Contracted to Full Time
• Job level: Mid Level
• Available locations: Ukum, Benue State; or Ore, Ondo State
• Job field: Field Verification / Credit Operations
• Qualification: OND, HND or B.Sc.
• Experience: 1–2 years
• Salary: ₦150,000
• Salary period: Not specified
• Work arrangement: Field-based
• Application deadline: Not specified

Purpose of the Position

The Field Verification Officer will help PalmPay confirm the accuracy of information provided by merchants and loan applicants.

The officer will visit the stated business or residential locations, observe the activities taking place there and compare the findings with information submitted during the application process. Where inconsistencies or suspicious details are discovered, the officer will document and escalate them through the appropriate internal channel.

The role supports loan processing but does not give the officer authority to approve or reject applications unless PalmPay assigns that responsibility separately.

Key Responsibilities

The successful candidate will be expected to:

• Conduct physical visits to merchant and customer locations.
• Confirm that the stated business location exists and is operational.
• Verify the authenticity of business activities and information supplied by applicants.
• Observe relevant details carefully during field visits.
• Document verification findings clearly and accurately.
• Prepare and submit verification reports within the required timelines.
• Support loan-processing activities by completing assigned verification work promptly.
• Identify discrepancies between submitted information and conditions observed in the field.
• Escalate suspicious findings or inconsistencies to the appropriate internal team.
• Communicate with relevant colleagues when clarification or follow-up is required.
• Carry out verification activities in line with PalmPay’s policies and operational standards.
• Maintain professional conduct when interacting with merchants, applicants and community members.

Qualifications and Experience

Applicants should have:

• An Ordinary National Diploma, Higher National Diploma or bachelor’s degree.
• Between one and two years of relevant professional experience.
• Experience in field verification, loan recovery or direct sales.
• Relevant experience gained in a fintech company or commercial bank.
• Good verbal and written communication skills.
• Strong observation skills.
• The ability to follow instructions and submit accurate reports.
• A willingness to spend substantial time working in the field.

The source does not specify a required academic discipline. AfriJobSpace should therefore not limit the qualification to a particular course of study.

Location Requirement

Candidates must reside in one of the following locations:

• Ukum, Benue State; or
• Ore, Ondo State.

These are two separate duty-location options. They should not be presented as one combined location such as “Ukum, Ore, Benue, Ondo.”

Applicants should clearly state their current town and state in their CV or application. Candidates who do not live in either of the stated areas may not satisfy the employer’s location requirement.

Who May Be Well Suited to This Role

This position may suit someone who has previously worked as a field verification officer, recovery officer, direct-sales representative, credit officer or field agent within a bank or financial-technology company.

A suitable candidate should be able to visit unfamiliar locations, communicate respectfully with applicants and identify inconsistencies without being confrontational. The role also requires accurate record keeping because incomplete or misleading reports could affect lending decisions.

What to Highlight in Your Application

Applicants should make the following information easy to identify in their CV:

• Their OND, HND or bachelor’s degree.
• One to two years of relevant employment history.
• Field verification, recovery or direct-sales responsibilities.
• Experience working in a fintech company or commercial bank.
• Types of customer or merchant visits previously conducted.
• Experience preparing field, credit or verification reports.
• Examples of discrepancies identified and escalated appropriately.
• Their current residence in Ukum or Ore.
• Ability to travel within the assigned territory.

Candidates should only include results and responsibilities they can explain during an interview.

Salary Information

PalmPay states a salary of ₦150,000 for the position.

The official source does not specify whether this amount is monthly, annual, gross or net. Applicants should confirm the payment period, deductions and any additional benefits directly with PalmPay during the recruitment process.

Because the salary period is unknown, do not add this salary to baseSalary structured data unless the employer later confirms the applicable unit.

Vacancy Verification

AfriJobSpace reviewed this vacancy against PalmPay’s official recruitment page. The listing identifies two possible locations—Ukum in Benue State and Ore in Ondo State—and states that candidates must reside in the location for which they are applying.

The official application form remains available. However, no closing date is provided, so candidates should confirm availability and apply while the vacancy remains open.

Application Safety

Candidates should apply only through PalmPay’s official recruitment form linked through the Apply for Job button.

Applicants should not pay anyone to submit, process or guarantee an application. Unexpected recruitment messages should be verified using contact information independently obtained from PalmPay’s official channels.

How to Apply

Interested and qualified candidates should use the Apply for Job button on this page to access PalmPay’s official application form.

Applicants should submit an accurate CV, select or clearly state the relevant duty location and complete all required fields. Since no deadline is published, applications should be submitted while the official form remains active.